Are you “people-oriented”? If you have a strong focus on customer service
and like talking to people on the phone, this is a good job for you.
You’ll be able to help people with their travel bookings and flight
reservations.
You will provide information on trip planning, car rentals, seat availability,
fares, meals and schedules. You will need to be able keep your cool
with customers even under pressure. You’ll operate a telephone headset
and use one of a variety of reservation systems on a computer network.
As you probably won’t be dealing with the public face-to-face, a uniform
may not be required. Shifts vary greatly, as most reservation offices
are open twenty-four hours a day.
This job is great for someone who wants the opportunity to travel the
world.