Are you “people-oriented”? If you have a strong focus on customer service and like talking to people on the phone, this is a good job for you. You’ll be able to help people with their travel bookings and flight reservations.

You will provide information on trip planning, car rentals, seat availability, fares, meals and schedules. You will need to be able keep your cool with customers even under pressure. You’ll operate a telephone headset and use one of a variety of reservation systems on a computer network.

As you probably won’t be dealing with the public face-to-face, a uniform may not be required. Shifts vary greatly, as most reservation offices are open twenty-four hours a day.

This job is great for someone who wants the opportunity to travel the world.

 
Click on any of the jobs titles below for additional information TERMINAL SERVICES
Baggage Handling
Reservations
Checkin
Previous Next step
Back
Next Step